TERMS AND CONDITIONS

Introduction

Welcome to Wright Step Coaching. These Terms & Conditions (“Terms”) govern your use of our website, services, programs, assessments, workshops, and communications.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.


Use of Services

You agree to use our services for lawful purposes only.

You may not:

- Use our services in any way that violates applicable laws or regulations

- Attempt to gain unauthorized access to systems or data

- Reproduce, duplicate, copy, or resell any part of our services without permission


Intellectual Property

All content, materials, frameworks, assessments, and resources provided by Wright Step Coaching are the intellectual property of the company unless otherwise stated.

You may not:

- Copy, reproduce, distribute, or modify materials

- Share proprietary frameworks or content without written consent


Purchases & Payments

All purchases are subject to the terms outlined at the time of purchase.

Prices are listed in CAD unless otherwise specified

Payments must be completed before access is granted

Certain services may be non-refundable unless otherwise stated


No Guarantees

While we aim to provide valuable insights, tools, and support, results are not guaranteed.

You acknowledge that:

- Outcomes depend on your actions and decisions

- Services are educational and advisory in nature


Limitation of Liability

To the fullest extent permitted by law, Wright Step Coaching shall not be liable for:

- Any indirect, incidental, or consequential damages

- Loss of revenue, business, or data

- Decisions made based on information provided through our services


Privacy

Your use of our services is also governed by our Privacy Policy:

www.wrightstep.ca/privacypolicy


SMS Terms & Conditions

By opting into SMS communications from Wright Step Coaching, you agree to receive text messages related to:

- Appointment reminders

- Account notifications

- Service updates

- Promotional messages and offers

- Customer support communications

Message frequency may vary depending on your interaction with us.


Consent to Receive Messages

By providing your mobile phone number and affirmatively opting in through our website, forms, applications, or other communication channels, you consent to receive SMS messages from Wright Step Coaching.

Consent to receive SMS messages is not a condition of purchase.

By opting in, you confirm that:

- You are at least 18 years of age

- You are the authorized user of the mobile number provided

- You have the authority to consent to receive SMS messages at that number

- Receiving SMS communications is permitted under the laws of your jurisdiction

- If you are under 18 years of age, you may not participate in our SMS program.


Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Charges are billed and payable to your mobile service provider.

International messaging rates may vary.


Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.


Help Instructions

For assistance, reply:

HELP

Or contact us at: info@wrightstepcoaching.com


Carrier & Delivery Disclaimer

SMS delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

Carriers are not liable for delayed or undelivered messages.


International Users

Our SMS program may be accessible globally.

By participating, you acknowledge that you are responsible for ensuring your participation complies with applicable laws in your jurisdiction.

If SMS communications are restricted where you are located, you agree not to participate.


Privacy (SMS)

Information collected in connection with our SMS program is governed by our Privacy Policy: www.wrightstep.ca/privacypolicy

We do not sell or share mobile information with third parties for marketing purposes.


Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

We retain data only as long as necessary to fulfill the purposes outlined or as required by law.


Changes to SMS Terms

We reserve the right to modify or terminate our SMS program or these Terms at any time.

Updates will be reflected on this page. Continued participation constitutes acceptance of those changes.


⚖️ Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the laws of Canada applicable therein.


Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our services constitutes acceptance of those changes.


Contact Information

If you have any questions regarding these Terms: Wright Step Coaching
📧 info@wrightstepcoaching.com

© 2026 Wright Step Coaching.

All rights reserved.